LOW STRESS CAR BUYING

THIS IS HOW TO GET THE BEST DEAL AND AVOID DECEPTION

People feel that these four points are most important when buying a car:

1. Trade In

2. Discounts

3. Interest Rate

4. Monthly Payment Without Term

They're not important at all! What's important is how much money you spend.

If you're paying cash: All you need to know is the total amount that you have to write your check for.

If you're financing: All you need to know is the amount of your payment, the number of months, and the amount of cash you are required to put
down. Add that up and that is the total amount that you are paying.

Example:
$300 Payment, 60 Months, $1,000 Cash Down
$300 X 60 = $18,000
$18,000 + $1,000 = $19,000 Total Cost

If a dealer won't give you the above information in writing, leave immediately! You've just caught them trying to deceive you! At Ron Marhofer you benefit from a highly competitive deal, and an honest relationship based on trust.

THE RON MARHOFER PHILOSOPHY.

To Exceed Your Expectations As A Car Buyer:

• We will demonstrate an enthusiastic interest in your needs and concerns.

• We will treat you in an ethical and courteous manner.

• We won't waste your time.

You benefit from a straightforward, honest sales experience designed to give you the best deal possible.

YOU GET OUR BEST PRICE UP FRONT. IT'S CLEARLY MARKED FOR YOU TO SEE.

The price you see is the price you pay. You're given a price that will not change from the beginning to the very end of the sale. One price shopping always means the lowest price. Since the price is settled before you walk in the door, we can spend more time on the most important thing - ensuring your complete satisfaction.

OUR SALES CONSULTANTS ARE SALARIED, SO YOU ARE NOT PRESSURED TO BUY.

Our sales consultants do not see you as their next commission. They see you as a guest and potentially a life-long customer. They are specifically trained to help you find the vehicle that best suits your personal driving needs, not the vehicle that pays the biggest commission.

At Ron Marhofer, we guarantee you respect- regardless of age, sex, or social status. There are no tricks of the trade used here. Everything is up front and on the table. Our goal is to ensure you benefit from a car buying experience that is comfortable as well as enjoyable. We're looking to make you a customer for life.

That's our promise.

OUR GOAL IS YOUR TOTAL SATISFACTION.

At Ron Marhofer, we strive every day to make your car buying a fun experience. That's why we have totally eliminated the 'back and forth negotiation' you'll find elsewhere. We're sure you'll appreciate our pleasant, low stress environment. So why would you go anywhere else?

WE DON'T WANT TO SELL YOU ONE CAR. WE WANT TO HELP YOU BUY ALL YOUR CARS.

"I was treated with respect and the service was excellent, that's why I will always come back to your store whenever I need a new or used vehicle. I just want to let you know that I appreciate the integrity and excellent service you have always given to me. I find that same reputation built in all of your workers."

"I'm typically a skeptical person by nature, but the kindness the service department showed to my wife and the concern they had for her situation made me a believer in Ron Marhofer Auto Family. When we purchase our next car, it will be from Ron Marhofer."

"Every time we walked in your show room for any reason there was always someone to lend a helping hand. Employees would offer a lending hand and a smile before we were able to enter the store. Your customer service beats any other car dealer in the area. Your guys and gals go out of their way to help people. It felt like we were part of the family here."